What If You Want to Follow Your Retirement Plan but Keep Putting Off the Next Step?

Ross Marino |

The next step is still on your list. You discussed it with your advisor, intended to get it done, and have now received another reminder. You may still want the retirement benefit the change was meant to provide. Yet something happens between agreeing with the idea and completing the task.

That gap deserves attention without assumptions about why it happens. Repeated delay alone does not tell your advisor whether the instructions are unclear, the process is burdensome, or you have changed your mind.

Where does progress stop?

Describe the point where you put the task aside. “I don’t know which instruction applies” calls for a different response from “I can’t complete this through the available channel.” An unanswered concern about the recommendation calls for a different conversation again.

The Consumer Financial Protection Bureau’s research distinguishes financial knowledge and intentions from follow-through and identifies making action easier as part of effective financial education. [1] Another reminder may repeat the request without changing what makes it difficult.

Tell your advisor what would help now. You can mention limited time or energy, difficulty accessing the process, or a concern you have not resolved. You do not have to explain your personal history to ask for practical help. The point is to help your advisor understand where you are getting stuck so they can adjust the support they offer.

Would help with the task preserve the choice you want?

First confirm whether you still want the intended result. If you do, the advisor can explore a smaller, clearer, or more accessible way to carry out the step within the firm’s services. If you are no longer sure, revisit the financial decision before preparing to carry it out.

CFP® professionals with implementation responsibilities must clarify those responsibilities with the client and help select and implement appropriate actions. [2] Ask what assistance your engagement includes; receiving a recommendation does not tell you who can complete every part of it.

The task is unclear

Useful support

Explain the instruction and the result it would produce.

What remains the client’s choice

Whether the action, once explained, fits what you want.

The task is difficult to carry out

Useful support

Offer help preparing for the task, where permitted, or an accessible way to complete it.

What remains the client’s choice

What help to accept and what action to authorize.

The choice is no longer settled

Useful support

Revisit the amount, purpose, or tradeoff.

What remains the client’s choice

Whether to revise your decision, postpone it, or decide not to proceed.

The aim is support you willingly accept. A study of personal financial management found associations between more self-directed motivation and financial well-being. Its survey findings do not prove that a particular support technique changes everyone’s behavior. [3] Your own description of the obstacle is more useful here than an assumed explanation for the delay.

How could support change a retirement-income transfer?

If you want to arrange a retirement-income transfer but keep postponing it, ask where the difficulty begins. If the instructions are unclear, your advisor can explain what money would move, where it would go, and what you must review. If the process is difficult to use, the team can ask the institution what help it permits or whether another way to complete the task is available.

With the required permissions, help might include preparing institution-approved instructions for your review. Preparation is not authorization. The institution must receive whatever valid authorization the arrangement requires, and a prepared or submitted request is not proof that the transfer has completed.

If the amount no longer seems right, easier instructions will not settle that concern. Discuss the amount again and how it would affect your retirement spending. Relevant costs, limitations, and uncertainty belong in that discussion. CFA Institute’s communication standard requires its members and candidates to communicate significant investment-process risks and limitations. [4] Making the task easier should not leave a financial question unanswered.

Ask the institution and appropriate professionals to address any account-specific timing, tax treatment, or transaction requirements. If delay has a real consequence, have the advisor identify and verify it before you decide whether to proceed or postpone.

Dovetail Principle: A Plan Is Built on Decisions You Can Stand Behind

A plan remains yours when you can question both the recommendation and how it will be carried out. Changing the support may make a step you want to take more manageable. Discovering that the decision needs another look is also a useful result.

What can a helper do without taking over?

A spouse or adult child may be willing to sit with you, help organize your questions, or assist with permitted preparation. Confirm the role and information-sharing permissions first. Their willingness does not give them account authority. Even naming someone as a brokerage trusted contact does not authorize that person to transact. [5]

Do not share passwords, bypass institution controls, or have someone sign for you without authority. If you want another person to act, ask the institution and your attorney about an appropriate arrangement. Powers of attorney can grant limited or broader authority, and state law matters. [6] Keep that legal decision separate from accepting ordinary assistance.

Your partner’s willingness also does not establish your own. Each person should be able to say what they want, what they are willing to do, and what they have not approved.

Finish with either a manageable action you willingly accept, supported in a permitted way, or a clearly reopened decision. You can question, authorize, postpone with understood consequences, or decline the underlying choice. Good guidance helps the next step fit both the retirement outcome and the person who must take it.

For a related part of the conversation, read How Can You Tell Whether a Retirement Plan Is Actionable?.

About the author

Ross Marino, CFP®, CeFT®, is the Founder & CEO of Dovetail Financial and creator of Human-First Financial Guidance®. He helps people nearing or living in retirement connect their lives and wealth so that financial decisions become clearer, more personal, and easier to navigate.

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Notes

  1. Effective financial education: Five principles and how to use them, Consumer Financial Protection Bureau.
  2. Code of Ethics and Standards of Conduct, CFP Board.
  3. Motivations for personal financial management: A Self-Determination Theory perspective (2022), Di Domenico and colleagues.
  4. Standard V(B): Communication with Clients and Prospective Clients, CFA Institute.
  5. Investor Bulletin: Why You Should Consider Adding a Trusted Contact to Your Account, FINRA.
  6. Investment Accounts: Power of Attorney, FINRA.

Disclosure

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