What Should You Ask Before Authorizing Professionals to Share Information With One Another?

Ross Marino |

Your financial advisor and CPA may need to compare an income estimate. Your estate attorney may need to confirm how an account is titled. An insurance professional may need facts to review coverage. Direct communication can spare you from carrying every question between offices and reduce the chance that one professional works from incomplete information.

Then an authorization arrives. It may look routine, but signing it creates a boundary: who may exchange information, what may move, why it may move, how it will travel, how long permission lasts, and what control you retain.

Why might one permission not fit every professional?

Different professions and information types operate under different duties. CFP® professionals have confidentiality, consent, security, and privacy-policy obligations.1 AICPA members are expected to maintain client confidentiality, while CPAs are also regulated by state boards.2 Lawyers generally may not reveal information relating to a representation without informed consent or another permitted basis and must make reasonable efforts to prevent unauthorized access or disclosure.3

Tax-return information can carry consent rules that differ from ordinary financial records.4 Protected health information, when relevant, may require an authorization that identifies the information, parties, expiration, and revocation rights.5 The practical conclusion is not that every exchange is legally complicated. It is that one firm’s form or verbal approval should not be assumed to satisfy every other professional, institution, or information category.

What should the authorization boundary make visible?

Read the authorization as six connected limits. A boundary is useful when you can answer the question in the right column without guessing.

The authorization boundary

Bounded permission stays tied to the coordination job. Broad permission reaches beyond it.

People

Bounded: named professionals or defined roles. Broad: entire firms, affiliates, or future recipients.

Can I identify every permitted sender and recipient?

Information

Bounded: defined records or categories. Broad: any present or future information.

What may move, and what remains outside permission?

Purpose

Bounded: one planning or implementation job. Broad: any service, analysis, or later use.

What work does this exchange support?

Channel

Bounded: methods each professional accepts for the material. Broad: unrestricted sending or onward sharing.

How will recipients and transmission methods be verified?

Duration

Bounded: a date, event, or review point. Broad: indefinite permission after the work ends.

When does permission end or return for review?

Control

Bounded: a clear review, change, and withdrawal process. Broad: unclear control after signing.

Whom do I contact, and what happens next?

How wide should permission be?

Permission that is too narrow can defeat the reason for coordinating. If an attorney may confirm account ownership but cannot discuss the provision that creates the concern, the advisor may still lack the context needed to identify the next question. Permission that is too broad can expose unrelated information, include people you did not intend, or remain active after the original work ends.

Aim for a scope that is understandable and sufficient: enough for the named professionals to complete the stated coordination job, but not a standing invitation to exchange everything. Ask whether each firm will retain the authorization and exchanged material, how its privacy and security policies apply, and whether onward disclosure is possible. Securities firms, for example, operate under safeguarding, incident-response, disposal, and recordkeeping requirements that may affect how customer information is handled.6

Dovetail Principle: Important Decisions Need Room to Be Understood

An authorization can be short and still deserve a real explanation. You should have room to understand what coordination requires, which limits matter, and what changes after you approve it. A professional’s standard form is a starting point for that conversation, not a substitute for it.

What should happen before information starts moving?

Ask the originating professional to confirm the recipient using current firm contact information rather than relying only on details supplied in an unexpected message. Confirm which transmission methods that firm permits for the information involved, who will document the exchange, and where questions or corrections should go. Customer-information rules and cybersecurity practices are designed to protect against unauthorized access; the correct process depends on the institution and the sensitivity of the material.7 Tax practices may also maintain written information-security programs under safeguards requirements.8

Do not prescribe the technology yourself. Ask each professional to identify the approved channel, verification steps, storage approach, and applicable retention practice. If medical, legal, tax, privacy, cybersecurity, or profession-specific rules are involved, return those questions to the professional responsible for them.

When is the authorization ready to approve?

Before approving, say the arrangement back in plain language: “These people may exchange these categories of information for this purpose, through these methods, until this date or event, and I can review or withdraw permission by following this process.” If the form does not match that understanding, ask whether it can be clarified or limited.

Keep the final authorization with your coordination records and revisit it when the work ends, a professional changes firms, a new recipient joins, the information becomes more sensitive, or your purpose changes. Most importantly, remember what you did not authorize: sharing information does not appoint an agent, create a fiduciary role, grant account access, permit a transaction, or give anyone authority to decide or sign for you. The decision lands when the permission fits the work and your path to change it remains clear.

For a practical example of keeping information movement separate from authority, continue with How Should a Daily Money Manager Coordinate With Your Financial Team?

About the author

Ross Marino, CFP®, CeFT®, is the Founder & CEO of Dovetail Financial and creator of Human-First Financial Guidance®. He helps people nearing or living in retirement connect their lives and wealth so that financial decisions become clearer, more personal, and easier to navigate.

Search another retirement question

Describe the question or enter a few topic words. You do not need to know the exact article title.

 

Notes

  1. Code of Ethics and Standards of Conduct, CFP Board.
  2. Professional Responsibilities, AICPA & CIMA.
  3. Rule 1.6: Confidentiality of Information, American Bar Association.
  4. Section 7216 Information Center, Internal Revenue Service.
  5. Summary of the HIPAA Privacy Rule, U.S. Department of Health and Human Services.
  6. Regulation S-P: Privacy of Consumer Financial Information and Safeguarding Customer Information, U.S. Securities and Exchange Commission.
  7. Customer Information Protection, Financial Industry Regulatory Authority.
  8. Gramm-Leach-Bliley Act and the FTC Safeguards Rule, AICPA & CIMA.

Disclosure

This content is provided by Dovetail Financial Group LLC (“Dovetail Financial”) for informational and educational purposes only. It is not intended as, and should not be construed as, individualized investment, tax, legal, or accounting advice; a recommendation to buy or sell any security; or a recommendation to adopt any investment strategy. Because each person’s situation is unique, readers should consult their own financial, tax, and legal professionals before taking action based on this content. Information contained herein is believed to be reliable, but its accuracy or completeness is not guaranteed. Any opinions expressed are current as of the date of publication and are subject to change without notice. All investing involves risk, including the possible loss of principal. Asset allocation and diversification do not guarantee profits or protect against losses in declining markets. Past performance is not a guarantee of future results. Dovetail Financial Group LLC is a registered investment adviser. Registration does not imply a certain level of skill or training. Additional information about Dovetail Financial Group LLC, including Form ADV Part 2A and Form CRS, is available at adviserinfo.sec.gov. © 2026 Dovetail Financial Group LLC. All rights reserved.